Most fault finding visits are priced as a call-out and first hour (typically £80–£150), with an hourly rate thereafter. In most cases, the fault is located within the first hour. Any repair work is quoted separately before we proceed. We provide clear upfront pricing before booking. Rates are consistent across all East London postcodes.

In our experience, around 99% of electrical faults are located within a single site visit. Simple faults such as a faulty appliance causing RCD trips are often identified within 15–30 minutes. Complex faults involving cable degradation or intermittent failures — common in older East London Victorian properties — may take longer, but our systematic approach ensures we find the root cause.

A nuisance-tripping RCD is one of the most common electrical complaints across East London. The most frequent causes are: a faulty appliance with internal insulation breakdown, a section of aged or moisture-affected cable leaking current to earth (very common in older Victorian and Edwardian properties), a faulty RCD device that has become overly sensitive, or an overloaded circuit. We test each circuit systematically to isolate the cause.

Yes. A persistent burning smell from your electrical installation is a serious warning sign and should be treated as an emergency. Common sources include overloaded connections, loose terminals arcing, or damaged wiring overheating inside a wall. Turn off the affected circuit or your main switch and call us immediately — we offer 24/7 emergency response across all of East London.

Yes — if you can identify which circuit is affected (for example, a specific ring main or lighting circuit), we can focus our testing on that circuit first. This is more efficient and often reduces the time needed to locate the fault. If the fault proves intermittent or not isolated to one circuit, we will extend testing systematically.

Yes — we provide a written fault report on completion of every fault-finding visit, detailing the fault found, its most likely cause, and the repair carried out or recommended. This report is useful for insurance purposes, landlord compliance records, or as part of a property sale EICR process.

Where the repair is straightforward and we have the necessary parts on the van, we will repair the fault on the same visit. For more complex repairs requiring specialist components or significant cable work, we will quote for the repair separately and complete it at the earliest available date — usually within 24–48 hours.

Yes — we carry out electrical fault finding and diagnostics in offices, retail units, warehouses, HMOs, and all commercial property types across East London. Commercial fault finding often involves more complex installations with three-phase supplies, distribution boards, and multiple circuits — all of which our engineers are experienced in diagnosing. We cover Canary Wharf, Shoreditch, Stratford, Barking, Ilford, and all East London commercial districts.

Yes — emergency fault finding is available 24/7 across Tower Hamlets and Newham. If your fault involves a burning smell, sparking, or total power loss, we treat this as an immediate emergency. For non-dangerous faults, we aim for same-day or next-day attendance. Call 07852 280 518 any time for the fastest response across all E-postcode areas.

Yes — for certain types of fault, particularly overheating connections, overloaded cables, and hot spots inside distribution boards, thermal imaging provides a non-invasive way to identify the location of the problem without opening up walls or ceilings. This is particularly useful in commercial properties and older East London buildings where cable runs are inaccessible. We use thermal imaging as part of our diagnostic toolkit where appropriate.

Intermittent faults are among the most challenging to diagnose — they may only manifest under specific load conditions, temperature changes, or after a period of use. Victorian and Edwardian properties across Tower Hamlets, Hackney, and Waltham Forest are particularly prone to intermittent faults due to aged wiring, loose connections that have worked loose over decades, and rubber-insulated cables that have become brittle. Our systematic approach — including insulation resistance testing under load and thermal imaging — is designed to identify these elusive faults.

Yes — we aim for same-day or next-day fault finding attendance across Hackney (E8 Dalston, E1/EC2 Shoreditch) and Waltham Forest (E17 Walthamstow, E10 Leyton). For emergency faults involving burning smells, sparking, or power loss, we respond immediately at any hour. Call 07852 280 518 and we will confirm our earliest available slot for your specific postcode.