A genuine electrical emergency is any situation that poses an immediate risk to life or property. This includes: exposed or damaged live cables, burning smells from the electrical installation, sparking or arcing sockets or switches, complete power loss leaving occupants unsafe (especially in cold weather or with vulnerable occupants), or electrical equipment that has caused a fire or been involved in flooding. If in doubt, call us — we will advise over the phone whether your situation requires immediate attendance.

We aim to respond to genuine electrical emergencies in East London as fast as possible — we are locally based and cover all East London postcodes including E1 (Whitechapel, Shadwell, Stepney), E2 (Bethnal Green), E3 (Bow), E8 (Dalston), E14 (Canary Wharf, Isle of Dogs, Limehouse, Poplar), E15 (Stratford), E6 (East Ham), E16 (Canning Town), E17 (Walthamstow), IG1 (Ilford), and IG11 (Barking). We always give you an honest response time when you call.

If it is safe to do so: turn off the main switch at your consumer unit to isolate the installation. Do not touch any suspected live cables or damaged wiring. If there is smoke or fire, call 999 immediately. Keep the area clear and ensure children and pets are away from the affected area. Call us on 07852 280 518 for advice while you wait.

Emergency call-outs carry an out-of-hours rate reflecting the immediate response and unsocial hours involved. We provide our call-out rate when you call — there are no hidden extras and you will always know the rate before we attend. Any repair work beyond the initial call-out is quoted before we proceed. We are transparent about pricing across all East London boroughs.

Yes — repeatedly resetting a tripping RCD when a genuine fault is present can cause the faulty section of wiring to overheat, potentially causing a fire inside a wall or ceiling cavity. This is a particular concern in older East London properties where wiring may already be aged. If your RCD trips and will not stay reset, isolate the circuits on that bank and call us. Do not keep resetting it.

No. If any part of your electrical installation has been submerged in or significantly affected by flood water, you must not use the electricity. Water ingress can cause short circuits, arcing, and electrocution risk. Your entire installation must be inspected and tested by a qualified electrician before power is restored. We carry out post-flood electrical inspections and certification across East London and Essex.

Yes — we provide full 24/7 emergency cover across both Tower Hamlets and Newham. Tower Hamlets coverage includes Whitechapel, Bethnal Green, Bow, Stepney, Mile End, Shadwell, Wapping, Limehouse, Poplar, Spitalfields, Isle of Dogs, and Canary Wharf. Newham coverage includes Stratford, East Ham, Forest Gate, and Canning Town. Call 07852 280 518 any time.

Yes — we regularly carry out emergency call-outs to flats, purpose-built blocks, and converted properties across East London. These properties can present specific challenges including shared consumer units, communal wiring, and management company requirements. We advise on the correct process and carry out the emergency repair safely and with full certification regardless of property type.

The most common emergency call-outs we attend in East London involve: total or partial power loss (often due to a faulty MCB or downstream circuit fault), burning smells from the consumer unit or sockets (frequently caused by overloaded circuits or loose terminations in older properties), and sparking or damaged sockets. Victorian and Edwardian terraces — prevalent across Hackney, Tower Hamlets, and Waltham Forest — are particularly prone to these issues due to aged wiring.

Yes — for non-emergency electrical faults during normal working hours, we aim for same-day or next-day attendance across all East London postcodes. Call 07852 280 518 and describe the fault — we will confirm our earliest available slot. Same-day availability is subject to engineer availability in your area, but we cover all East London boroughs and typically have capacity for same-day bookings.

Yes — we provide 24/7 emergency electrician cover for commercial properties across East London, including offices in Canary Wharf and Shoreditch, retail premises in Stratford and Ilford, warehouses in Barking and Canning Town, and hospitality venues across all East London boroughs. Commercial electrical emergencies — power loss, tripped distribution boards, or dangerous faults — are treated with the same urgency as domestic emergencies.

A burning smell in a flat is a serious warning sign. First, check whether the smell is coming from an appliance — if so, unplug it immediately. If the smell appears to be coming from a socket, switch, or from within the walls or ceiling, isolate the affected circuit at your consumer unit. If you cannot identify the source or the smell persists, call us immediately on 07852 280 518. Do not ignore a persistent burning smell — electrical fires in wall cavities can develop rapidly and undetected.

Yes — significantly. An NICEIC-approved electrician is regularly assessed for technical competence and must carry out work to BS 7671 standards. This means any emergency repair is properly certified, legally valid, and accepted by insurers. An unregistered electrician may carry out a cheaper repair that is not certified — leaving you with no documentation, potential insurance issues, and no guarantee the work is safe. All KLIC ELECTRICAL emergency engineers are NICEIC-approved.